Shipping policy
Shipping Policy
At LintHead Restorations, every item is professionally packed with great care to ensure it arrives safely.
Processing Time
Most parcel-size orders are prepared for shipment within 1–3 business days after payment is received. Oversized antiques and restored furniture requiring freight or specialized delivery may require 3–5 business days for careful preparation and carrier coordination after delivery arrangements are confirmed.
Large & Freight Items
Large furniture and other oversized pieces may require freight or specialized delivery. These costs may be quoted separately and may not be fully calculated at checkout. We will confirm delivery arrangements with you before shipment.
Packaging
Fragile and one-of-a-kind vintage items are securely packed using professional packing materials and proven methods developed through years of shipping antiques and collectibles. Large or heavy pieces are crated or freight-prepared as needed.
If an item arrives damaged in transit, please contact us within 48 hours of delivery and provide photographs of the item and packaging so we can resolve the claim promptly.
Shipping Methods
We ship through trusted carriers such as USPS, UPS, and FedEx for standard items. Larger and heavier pieces ship via freight carrier.
Shipping Rates
Shipping costs are calculated at checkout unless free shipping is offered. Freight-shipped items are quoted individually — please contact us before ordering.
Domestic Shipping
We ship throughout the United States.
International Shipping
International shipping may be available on select items. Buyers are responsible for any customs duties, taxes, or import fees charged by their country.
Delivery Times
Estimated delivery dates are provided by the carrier and are not guaranteed.
Damaged Packages
If your item arrives damaged, contact us within 48 hours of delivery and include:
- Photos of the item.
- Photos of the packaging materials.
- Photos of the shipping box.
We will work quickly to resolve the issue and provide a replacement when possible or a full refund.
Lost Packages
If your package is marked as delivered but cannot be located, please check with household members and neighbors and contact the carrier first. If you still need assistance, contact us and we will help however we can.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or losses caused by incorrect addresses entered at checkout.
Contact
For shipping questions, contact: lintheadrestorations@gmail.com